At Mytirath.com, we strive to provide a smooth and satisfying pilgrimage experience. Please read our Return & Refund Policy carefully before making a booking.
1. No Physical Returns
Mytirath.com provides travel and pilgrimage services. As we do not sell physical products, returns are not applicable.
2. Refund Eligibility
Refunds may be applicable in the following situations:
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Cancellation by the customer (as per cancellation policy)
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Cancellation by Mytirath.com due to unavoidable circumstances
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Service unavailability from hotel or transport partners
Refund eligibility depends on vendor policies and timing of cancellation.
3. Non-Refundable Services
The following may be non-refundable:
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Government permits or entry tickets
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Last-minute bookings
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Special discounted or promotional packages
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Certain transport or hotel bookings (as per their policy)
4. Refund Processing Time
Approved refunds will be processed through the original payment method.
Please allow 7–14 business days for the amount to reflect in your account, depending on your bank or payment provider.
5. Partial Refunds
In case of partial cancellations or unused services during the journey, refunds will be subject to service provider policies and may not be guaranteed.
6. Contact for Refund Requests
To request a cancellation or refund, please contact us at:
📧 support@mytirath.com